English – Privacy Policy
Creation Date: October 20, 2022
Last Updated: Version: 1.0

This Privacy Policy covers the collection, use, and disclosure of personal information that may be processed by Centrosucar at any time you interact with us — when visiting our website, learning about our services, or contacting us. Your privacy is our priority, and we go to great lengths to protect it. By accessing or using our website, you acknowledge that you agree to all terms and conditions stated herein. Please read this Policy carefully to understand how we collect information, the types of data collected, how they are used, to whom they are disclosed, and how your personal information is protected. If you do not agree with these terms, please do not access or use this website.

MODIFICATION OF THIS POLICY
Centrosucar reserves the right to modify this Privacy Policy at any time. Any changes, amendments, additions, or deletions will take immediate effect.

PURPOSE OF THIS POLICY
This data protection policy ensures that Centrosucar: Complies with personal data protection laws and follows best practices; Protects the rights of users, customers, employees, and partners; Is transparent about how it stores and processes individual data; and Protects itself from data breach risks.

DATA COLLECTION AND USE
We do not collect any personally identifiable information unless you voluntarily provide it via our contact email box: atendimento@centrosucar.com or through the “Contact Us” link.

INFORMATION SECURITY
On our website, you can rest assured that your personally identifiable information is secure in accordance with current standards. The security of this information is a top priority for us. Your data is stored on a secure server accessible only to selected Centrosucar employees.

COOKIES
To better adapt to your preferences and improve our services, we analyze your browsing habits through cookies. Our Cookie Policy is available here: https://centrosucar.com/politica-de-cookies

COMPLIANCE WITH THE LGPD (GENERAL DATA PROTECTION LAW)
Centrosucar needs to collect and use certain information to enhance your experience and better understand both qualitative and quantitative aspects of individuals, thus optimizing the company through a continuous feedback cycle.

These individuals may include clients, affiliates, business contacts, employees, and others. We are committed to protecting your data through protocols detailed in this Privacy Policy. The LGPD mandates strict practices regarding personal data processing. By complying, Centrosucar reinforces its commitment to data privacy and security. The LGPD is based on ten (10) key principles. Personal data must: Have a specific and informed purpose; Be adequate to the agreed and disclosed purpose; Be limited to essential data to fulfill its purpose; Allow users free, easy, and transparent access to how their data is handled; Maintain quality, accuracy, and currency of data;

Be processed with transparency, providing clear and accessible information; Ensure security to prevent accidental or unlawful incidents; Provide protection from harm; Avoid discrimination and abusive practices; Hold the data controller accountable for demonstrating effective compliance.

PRIVACY AND SECURITY FOCUS
At Centrosucar, we believe our users’ and clients’ personal data is one of the most valuable assets a company can have. When these data are entrusted to us, it is our responsibility to protect them and use them only for the intended purposes.

DATA SUBJECT RIGHTS
Centrosucar has established policies to safeguard users’ rights. We allow users to opt out of notifications and always respond to data access requests. You may: Request access to your personal data; Request correction of your personal data; Object to the processing of your personal data; Request deletion of your personal data; Request portability of your data; Withdraw consent.

DATA PROCESSING ACTIVITIES
In compliance with the LGPD, we maintain a record of our data processing activities. This record is made available upon formal request.

DATA ACCESS AND CORRECTION
You have the right to access and update your personal information. To keep your contact details and preferences accurate, you can check and request updates via our website or by email: atendimento@centrosucar.com

DATA DELETION
Upon ending your relationship with Centrosucar, you may request the deletion of all submitted data. Requests can be made at any time via email: atendimento@centrosucar.com

DATA BREACH NOTIFICATIONS
We do our best to protect your data. However, should an unexpected incident occur, we are committed to transparency and will notify the National Data Protection Authority (ANPD) and all affected parties in accordance with LGPD requirements.

CONTACTING CENTROSUCAR
Centrosucar provides the following support channels:
Phone: (11) 2666-3666
Email: atendimento@centrosucar.com

Following the same principles as the LGPD, Centrosucar has established a direct communication channel with users. If you have any questions about how your data is handled, contact us — we’ll be happy to assist you.